Heybaji athlete Privacy Policy — Protecting Your Information Is Our Responsibility

Heybaji athlete takes your privacy seriously. This Privacy Policy explains how heybaji athlete collects your personal information, the purposes for which it is used, and the measures taken to keep it secure.

This policy applies to the heybaji athlete website, mobile app, and all digital services. By using heybaji athlete, you are considered to have consented to this Privacy Policy.

This Privacy Policy has been developed in accordance with international data protection standards. heybaji athlete believes every user should have control over their information.

Heybaji athlete collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Information Provided Directly

• Full Name, Date of Birth & National ID Number
• Mobile Number & Email Address
• Current Residential Address
• Payment method details (Mobile Pay/Nagad/Rocket number or bank account)
• Documents submitted for KYC verification

Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Time spent on site and pages visited
• Gaming history and transaction records
• Login time and location data

Heybaji athlete uses your information for the purposes listed below. We never collect or use data beyond what is necessary.

• Account Management: For registration, login, and account verification processes.
• Transaction Processing: To securely process deposits, withdrawals, and payouts.
• Customer Service: To help resolve your complaints and issues.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Communications: To inform you about promotions, bonuses, and important updates.

Heybaji athlete uses industry-standard security measures to keep your information safe. Our security framework is regularly updated and audited by independent security experts.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Stored personal data is protected with AES-256 encryption.
• Access Controls: Only authorized personnel may access data on a need-to-know basis.
• Firewall & IDS: To detect and prevent unauthorized access.
• Regular Audits: Regular review and improvement of security measures.
• Data Backup: Data is regularly backed up in a secure environment.

Regarding data retention: heybaji athlete retains data for active accounts. Even after an account is closed, certain information may be retained for up to 7 years to meet legal obligations.

Heybaji athlete never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Providers: For processing transactions with Mobile Pay, Nagad, Rocket, and bank transfers. Only the necessary information is shared.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Game Providers: Limited technical data shared with software partners.
• Legal Authorities: When required by court order or legal obligation.
• Anti-Fraud Organizations: To detect and prevent fraudulent activity.

If heybaji athlete undergoes any business restructuring (such as a merger or acquisition), users will be notified in advance and this Privacy Policy will remain in effect.

Heybaji athlete uses cookies and similar tracking technologies on its website. These enhance your browsing experience and ensure the platform functions properly.

Cookie Types

• Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To review site usage and improve your experience.
• Security Cookies: To detect fraud and bot activity.

You can manage cookies from your browser settings. However, disabling certain cookies may affect the proper functioning of specific features on heybaji athlete.

Heybaji athlete believes every user should have control over their personal information. Your rights are outlined below:

Heybaji athlete strictly prohibits use by anyone under 18. We do not knowingly collect any information from minors.

If heybaji athlete becomes aware that a child's data has been collected inadvertently, it will immediately delete that data and close the associated account. Age verification is mandatory at registration and is confirmed again during the KYC process.

As heybaji athlete is an international platform, your data may in some cases be processed or stored on servers in other countries. The following assurances apply in such cases:

• All data is handled in accordance with international data protection standards.
• Data is only shared with partners who have adequate security safeguards in place.
• Data remains fully encrypted even during transmission.

Heybaji athlete may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please contact the heybaji athlete data protection team:

• Email: privacy@heybajiathlete.app
• General Support: support@heybajiathlete.app
• Live Chat: At any time by logging into the platform

Heybaji athlete aims to respond to all privacy-related requests within 30 business days. Complex cases may take longer, but you will be kept informed.